There is an error in this sentence: "Service Stakeholder is the equivalent of the service provider on the consumer side and has a say in service level objective (SLA)." It should be SLO and not SLA.
Another one: "Impact Level: while business impact describes how the business takes a hit from failures, the impact level puts that into perspective. There a difference between users..."
There is an error in this sentence: "Service Stakeholder is the equivalent of the service provider on the consumer side and has a say in service level objective (SLA)." It should be SLO and not SLA.
Good catch! Fixed it. 🙏
Another one: "Impact Level: while business impact describes how the business takes a hit from failures, the impact level puts that into perspective. There a difference between users..."
Should be "There *is* a difference..."
Thank you. Fixed! 🙏